ACCESSIBILITY STATEMENT
This statement applies to the https://ownerspal.app website
OUR COMMITMENT
ACCESSIBILITY FEATURES
You should be able to:
Zoom in up to 200% without loss of information or functionality
Navigate the website with just a keyboard
Stop moving images
COMPATIBILITY WITH ASSISTIVE TECHNOLOGY
Our
- Alternative Input:
alternative keyboards and on-screen keyboards
- Mobile Accessibility Features:
AssistiveTouch (iOS)
- Motor Assistance:
Sticky Keys and Filter Keys
- Screen Magnification:
Magnification (Android) , Zoom (macOS/iOS) and Magnifier (Windows)
CONFORMANCE STATUS
Status: Partially conforms to WCAG 2.2 Level AA
Our most recent evaluation was automated testing that started on 21 October 2026 and now runs in our continuous integration checks (see HOW WE TEST). No manual evaluation, such as testing with a screen reader, has been done yet.
NON-ACCESSIBLE CONTENT
Below is a description of known limitations we're working to address.
1. Screen reader optimization in complex workflows : Some dynamic dashboard and media-management interfaces may not provide fully optimized screen reader announcements in every state change.
2. Captions and transcripts coverage : Not all video or audio materials currently include complete captions or transcripts across all content types.
3. Accessibility QA consistency across releases : Our checks are automated. No manual test with a screen reader, and no full manual WCAG 2.2 AA review, has been done yet, and automated tests find only some kinds of accessibility problems.
4. Source files still on the lint allowlist : No source file is exempt from the accessibility lint rules (the eslint-plugin-jsx-a11y rules we check) any more. A change that breaks one of them fails our continuous integration checks. The lint rules find only some kinds of problems, and the video of the advert OwnersPal made for a business has an empty captions track, because we do not make caption files yet (see item 2).
5. Content a business adds to its own website : On a website OwnersPal hosts for a business, the content the business adds itself, such as photos without a text description, its own words and videos it embeds from YouTube or Vimeo, can still create barriers that our checks do not catch.
PREPARATION OF THIS STATEMENT
This statement was prepared on 20 July 2026 , was last updated on 7 November 2026, and is reviewed when we make significant changes to the service.
HOW WE TEST
We evaluate accessibility using:
Automated testing with axe-core (version 4.14) against the WCAG 2.0, 2.1 and 2.2 Level A and AA rules, since 21 October 2026, on each page of OwnersPal’s website and app in our automated test list and on the pages of a sample website we host for a business, in the light and dark themes, in a desktop browser and an emulated phone (Chromium). It runs in our continuous integration checks, and a change that adds a problem fails them.
Automated checks of our source code with the eslint-plugin-jsx-a11y rules, in the same checks.
A minimum Lighthouse accessibility score for our home page, our sign-in page and the home page of the app, measured on the preview build of a proposed change.
Automated accessibility testing (axe-core) integrated into our continuous integration checks
FEEDBACK AND CONTACT INFORMATION
Please let us know if you experience accessibility barriers using our services or need information in an alternative format.
- Email:
legal@ownerspal.app (mark subject line "Accessibility")
We respond to accessibility feedback within 10 business days .
You can
ENFORCEMENT
If you're not satisfied with our response, you can contact the enforcement authority in your country:
- Germany: Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF)
- France: Défenseur des droits
- Ireland: National Disability Authority
- Spain: OADIS
- Italy: AgID
For other EU countries, contact your national consumer protection authority.
For questions about accessibility or this statement, contact us using the details above.