COOKIE POLICY
Last updated November 8, 2026
This Cookie Policy explains how VIVE AI, Inc. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://ownerspal.app ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, VIVE AI, Inc. ) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first-
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Preference Center can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Cookies and local storage we use:
OwnersPal sets two first-party cookies on this Website, vive_cookie_consent and NEXT_LOCALE, plus op_attr, listed below, only on the websites it hosts for its business customers. Everything else OwnersPal itself stores on your device is browser local storage rather than a cookie — we list it here too, because it is information stored on your device and you have the same right to know about it. Items marked strictly necessary keep you signed in, remember your cookie choice, and carry your interface preferences; they cannot be switched off. The analytics services below are loaded only if you accept analytics cookies. This Website’s own consent banner offers Essential and Analytics cookies, plus Marketing cookies while OwnersPal advertises itself on Meta or TikTok (they load OwnersPal’s own Meta Pixel and TikTok Pixel on our home and sign-up pages only; see “Do you serve targeted advertising?” below). On the websites OwnersPal hosts for its business customers, op_attr is set only if you accept marketing cookies in that website’s own cookie banner. On a hosted business website whose owner has connected a Meta or Google Ads account, accepting marketing cookies at that website’s main address also lets that business’s own Meta Pixel or Google Ads tag load there, which sets those platforms’ own first-party cookies on that address and, for Google, a browser local-storage entry (listed below), and whose requests to Meta’s and Google’s servers carry, and may set, those companies’ own cookies on their own domains, which OwnersPal cannot read or delete. A hosted business website asks for this choice with its own cookie banner only when its owner has connected a Meta or Google Ads account with conversion tracking; a hosted business website without one never sets op_attr, loads no advertising tag and shows no banner. The banner offers Accept all and Reject all with equal prominence, plus Settings; it is not shown while your browser sends a Global Privacy Control signal, which is treated as a rejection, and you can change the choice at any time from that website’s “Cookie settings” link. The choice is kept only in your browser, for that website, for 12 months, after which you are asked again.| Name: | vive_cookie_consent |
|---|---|
| Purpose: | Remembers whether you accepted or rejected non-essential cookies, so the consent banner is not shown to you again. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | http_cookie |
| Expires in: | 1 year |
| Name: | NEXT_LOCALE |
|---|---|
| Purpose: | Remembers the language you chose for this Website, so the pages you open next are in that language. Set only when the language of the page you opened differs from your browser’s preferred language, or when you change language. Holds the language code only (for example “es”). Strictly necessary to show the Website in the language you chose. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | http_cookie |
| Expires in: | When you close your browser |
| Name: | vive_cookie_consent_v1 |
|---|---|
| Purpose: | Stores which cookie categories you accepted and when, so your choice can be applied and re-shown in the preference centre. It also holds a random receipt id: each time you accept, reject or save your choice here, OwnersPal sends that id, the categories you chose, the version of this notice, how you made the choice and the time to its server as a record of your consent, never your IP address or browser details (nothing is sent when your choice comes from a Global Privacy Control signal). |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until you clear it or change your choice |
| Name: | op_attr |
|---|---|
| Purpose: | Marketing cookie: remembers which advert or link brought you to a business’s OwnersPal-hosted website (gclid, fbclid, utm values and the page you landed on) so that business can see which of its own campaigns led to your booking or enquiry. Set only on a website whose owner has connected a Meta or Google Ads account with conversion tracking, only at that website’s main address (its own domain name without “www.” when it has one, otherwise its ownerspal.app address) after you accept marketing cookies there (never because of a choice made on this Website), and never while your browser sends a Global Privacy Control signal; no third party receives it. Deleted when that consent is withdrawn or the website detects a Global Privacy Control signal, and whenever you open a page of that website at one of its other addresses; never added to a booking or enquiry made without that consent. |
| Provider: | ownerspal.app and hosted business websites (first party) |
| Service: | OwnersPal |
| Type: | http_cookie |
| Expires in: | 30 days |
| Name: | _fbp, _gcl_aw and related (a business’s own Meta Pixel / Google Ads tag) |
|---|---|
| Purpose: | Marketing cookies set by a hosted business website’s own Google Ads tag (cookies whose names start with _gcl_, such as _gcl_aw, _gcl_au and _gcl_gs, stored on that website’s main address only) or, only when that main address is the business’s own domain name itself rather than an ownerspal.app address or an address under another domain, its Meta Pixel (_fbp, _fbc, placed on that domain), when that business has connected its ad account, so the business can measure which advert led to your visit and booking. Loaded only at that website’s main address after you accept marketing cookies there (never because of a choice made on this Website) and never while your browser sends a Global Privacy Control signal. The tags’ requests also go to Meta’s and Google’s own servers (such as facebook.com, google.com, googleadservices.com and doubleclick.net), which receive, and may set, those companies’ own cookies on their own domains; those are governed by Meta’s and Google’s cookie policies, and OwnersPal cannot read or delete them. If you withdraw that consent, or your browser sends a Global Privacy Control signal, the page tells any tag already running to stop and deletes the _fbp, _fbc and _gcl_ cookies those tags created at that address — never one that was already in your browser before they first loaded there, and never a cookie another website set on a higher-level domain. Any of these cookies the tags created on an earlier visit or page, including any a tag writes after the withdrawal, are also deleted whenever you open a page of that website without marketing consent for it at its main address, even if the business has since disconnected its ad account. |
| Provider: | Meta Platforms, Inc. / Google LLC (third party) |
| Service: | Meta Pixel / Google Ads |
| Type: | http_cookie |
| Expires in: | Set by Meta / Google (typically up to 90 days) |
| Name: | _fbp, _fbc, _ttp, _tt_enable_cookie, ttcsid and related (OwnersPal’s own Meta Pixel / TikTok Pixel) |
|---|---|
| Purpose: | Marketing cookies set by OwnersPal’s own Meta Pixel (_fbp, _fbc) and TikTok Pixel (_ttp, _tt_enable_cookie, ttcsid, and ttcsid_ followed by the pixel’s id), so Meta and TikTok can tell OwnersPal which of its own ads led to a visit to our home or sign-up page and to a new account. Loaded only on those two pages, only while OwnersPal advertises itself on that platform, only after you accept Marketing cookies in this Website’s banner, never while your browser sends a Global Privacy Control signal, and never on a page whose address carries anything other than campaign tags. The Pixels may place these cookies on OwnersPal’s whole domain (such as ownerspal.app), which the business websites at {business}.ownerspal.app also receive; no business website reads them or loads these Pixels. The Pixels’ requests also go to Meta’s and TikTok’s own servers (such as facebook.com and analytics.tiktok.com), which receive, and may set, those companies’ own cookies on their own domains; those are governed by Meta’s and TikTok’s cookie policies, and OwnersPal cannot read or delete them. If you switch Marketing cookies off, or your browser sends a Global Privacy Control signal, any of these Pixels running on the page is told to stop and the cookies listed here are deleted, on whichever page of this Website you make that choice. |
| Provider: | Meta Platforms, Inc. / TikTok (third party) |
| Service: | Meta Pixel / TikTok Pixel (OwnersPal’s own ads) |
| Type: | http_cookie |
| Expires in: | Set by Meta / TikTok (typically up to 13 months) |
| Name: | _gcl_ls (a business’s own Google Ads tag) |
|---|---|
| Purpose: | Browser local-storage entry the Google Ads tag on a hosted business website writes alongside its _gcl_ cookies, holding ad-click information, so the business can measure which advert led to your visit and booking. Written only under the same consent rule as those cookies, stored for that website’s main address only, and deleted together with them: when you withdraw that consent or your browser sends a Global Privacy Control signal, and whenever you open a page of that website without marketing consent for it at its main address — an entry that was already in your browser before the tag first loaded there is never touched. |
| Provider: | Google LLC (third party) |
| Service: | Google Ads |
| Type: | local_storage |
| Expires in: | Until deleted as described above, or until you clear your browser storage |
| Name: | op_site_consent_v1:<website> |
|---|---|
| Purpose: | Remembers, for a hosted business website that uses advertising measurement, whether you accepted or rejected marketing cookies in that website’s cookie banner and when, so the banner is not shown again and your choice applies on every page of that website. Written only when you make a choice at that website’s main address; holds that choice and its date only; no third party receives it, and OwnersPal keeps no copy on its servers. After 12 months the choice lapses and the banner asks again. |
| Provider: | hosted business websites (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | 12 months, or until you clear your browser storage |
| Name: | op_conversion_tags_v1:<website> |
|---|---|
| Purpose: | Records, for a hosted business website whose Meta Pixel or Google Ads tag has loaded at its main address, which of those tags’ identifiers (_fbp, _fbc, _gcl_ cookies and _gcl_ local-storage entries) were already in your browser before the tags first loaded there, so that when you withdraw consent, your browser sends a Global Privacy Control signal, or you later open a page of that website without marketing consent, the page deletes only the identifiers those tags created. Written only when a tag loads under your marketing consent; holds identifier names only, never their values; no third party receives it. Kept when you withdraw consent, or a Global Privacy Control signal is detected, on an open page, so that identifiers a tag writes after that can still be deleted; deleted by the next page of that website you open without marketing consent for it, once that page has deleted those identifiers. |
| Provider: | hosted business websites (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until a page of that website opened without marketing consent for it deletes the tags’ identifiers, as described above, or until you clear your browser storage |
| Name: | op:p:theme |
|---|---|
| Purpose: | Remembers, on a website OwnersPal hosts for a business, whether you chose its light or dark look. Holds only that choice; no third party receives it. |
| Provider: | hosted business websites (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until you clear it |
| Name: | op_cookie_scope_probe |
|---|---|
| Purpose: | A test cookie that a website OwnersPal hosts for a business writes and deletes at once, after you accept marketing cookies at its main address, to check whether that address would share cookies with other websites before its Meta Pixel may load. It holds the value “1” and nothing else. |
| Provider: | hosted business websites (first party) |
| Service: | OwnersPal |
| Type: | http_cookie |
| Expires in: | Deleted immediately |
| Name: | sb-<project>-auth-token |
|---|---|
| Purpose: | Keeps you signed in to your OwnersPal account. Only present after you sign in. |
| Provider: | ownerspal.app (first party) |
| Service: | Supabase Auth |
| Type: | local_storage |
| Expires in: | Until you sign out or the session expires |
| Name: | theme, ownerspal.pod.v1, ownerspal.rail.v1, dashboard_view_mode |
|---|---|
| Purpose: | Remembers your interface preferences — light/dark theme, and the position and state of the account pod, side rail and dashboard view. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until you clear it |
| Name: | vive_referral_code_pending, ownerspal_onboarding_draft, vive3:pendingJobs |
|---|---|
| Purpose: | Carries short-lived state across page loads: a referral code captured before sign-up, the sign-up answers you haven’t finished yet (without the details filled in from your Google Maps listing), and the video jobs still rendering. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until used or cleared |
| Name: | vive_last_signin_v1 |
|---|---|
| Purpose: | Remembers the account you last signed in with on this device, so the sign-in page can offer “Continue as” that account: its email address, display name, profile picture address and whether you signed in with Google or with email. Written each time you sign in; nothing is sent to OwnersPal from it. Signing out does not remove it. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | 30 days after that sign-in (an older entry is ignored and deleted the next time a sign-in page reads it), or when you choose to sign in with a different account |
| Name: | vive_onboarding_attestation_v1 |
|---|---|
| Purpose: | Holds, while you finish signing up, your confirmation that you are 18 or older and authorized to manage the business’s marketing, whether you accepted the Terms of Service, the Privacy Policy and the Data Processing Agreement, and how you signed in, so we can record them once your sign-in completes. Strictly necessary to finish the sign-up you started. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Deleted once recorded; an entry older than 15 minutes is ignored and deleted |
| Name: | op_art_director_seen:<website> |
|---|---|
| Purpose: | Remembers, for each of your websites, that the “Design it for me” panel the website editor opens by itself for a new website has already been seen or skipped, so it does not open by itself again. Holds only the value “1”. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until you clear it |
| Name: | ownerspal:videoReported:<video>, ownerspal:reportRateLimit:v1 |
|---|---|
| Purpose: | Remember, in this browser, which videos you already reported as failed (so the report button is not offered twice) and the times of your last reports (so no more than 5 are sent in 24 hours). They hold only those flags and times; nothing is sent to OwnersPal from them. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Until you clear them; report times older than 24 hours are dropped |
| Name: | vive_post_auth_return_to_v1 |
|---|---|
| Purpose: | Remembers which OwnersPal page to take you back to after you sign in or finish signing up — for example, an AI assistant’s connection request you were approving. It holds only that page’s address, no personal data. Strictly necessary to finish the sign-in you started. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | Deleted when used, or after 30 minutes |
| Name: | vive_snoozed_rows_v1:<account> |
|---|---|
| Purpose: | Remembers the to-do rows you chose to put off with “Not now” in this browser, so they wait under “Later” until the same time tomorrow and then come back by themselves (“Bring back” puts one back at once). Each entry holds which part of the app the row is in, a short code for the thing it is about (for example a month or a booking’s reference) and the time it comes back — no names or contact details — and nothing is sent to OwnersPal or anyone else. It is written only when you press “Not now”, and the numbers beside your doors are adjusted from it on this device. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | local_storage |
| Expires in: | About a day after you press “Not now” (the entry is cleared the next time you use the app after that), or when you press “Bring back” or clear this site’s data |
| Name: | guide.draft.v1:* |
|---|---|
| Purpose: | Keeps what you had typed in a form while you go to another page to fix something (for example, connect an account) and brings it back when you return, so you do not have to start again. It is saved only at the moment you leave for that page, only for the account you are signed in with, stays on your device and is never sent to us. Strictly necessary for the form-recovery feature you used. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | Deleted when you return, when you sign out or when you close this tab. A draft older than 2 hours is not offered back |
| Name: | guide.trip.v1 |
|---|---|
| Purpose: | A sessionStorage entry for this tab that remembers the page you were on while the guide takes you to fix something, so it can bring you back. It holds the page path and the guide step, and no personal data. Strictly necessary for the guide's take-me-there-and-back feature you used. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | Cleared when the trip ends, after 30 minutes, or when the tab closes |
| Name: | guide.dock.v1 |
|---|---|
| Purpose: | A sessionStorage entry for this tab that remembers whether you minimised the help button. Cleared when the tab closes. No personal data. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | When the tab closes |
| Name: | guide.flame.quiet.v1 |
|---|---|
| Purpose: | A sessionStorage entry for this tab that remembers you chose “Not now” when the guide’s flame offered to help you get started, so it stays quiet for the rest of your visit. Cleared when the tab closes. No personal data. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | When the tab closes |
| Name: | ownerspal.onboarding.revealPending |
|---|---|
| Purpose: | A sessionStorage entry for this tab, written when you finish setup, so the page that shows your new website for the first time appears once and not again from an old link. Cleared when the tab closes. No personal data. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | When the tab closes |
| Name: | guide.rules.v1 |
|---|---|
| Purpose: | A sessionStorage entry for this tab that remembers which guide tips you dismissed or already saw, so they are not repeated. Cleared when the tab closes. No personal data. |
| Provider: | ownerspal.app (first party) |
| Service: | OwnersPal |
| Type: | session_storage |
| Expires in: | When the tab closes |
| Name: | Vercel Web Analytics and Speed Insights |
|---|---|
| Purpose: | Aggregate page-view and page-performance measurement. Loaded ONLY after you accept analytics cookies — if you reject them, or your browser sends a Global Privacy Control signal, these scripts are never loaded at all. |
| Provider: | vercel.com |
| Service: | Vercel View Service Privacy Policy |
| Type: | third_party |
| Expires in: | See Vercel’s policy |
| Name: | Sentry |
|---|---|
| Purpose: | Crash and error reporting, so we can find and fix faults. Error reporting is strictly necessary and runs for all visitors with text and inputs redacted by default. Its analytics-grade features — performance tracing and session replay — are loaded ONLY after you accept analytics cookies. |
| Provider: | sentry.io |
| Service: | Sentry View Service Privacy Policy |
| Type: | third_party |
| Expires in: | See Sentry’s policy |
| Name: | __stripe_mid, __stripe_sid |
|---|---|
| Purpose: | Fraud prevention for the no-charge card check that verifies a business customer’s card before the free video on their Watch plan. Set by Stripe’s card form (Stripe.js) only on the pages that show that card step — never on marketing pages or on hosted business websites. Strictly necessary to verify a card safely; no charge is made. |
| Provider: | stripe.com |
| Service: | Stripe View Service Privacy Policy |
| Type: | third_party |
| Expires in: | __stripe_mid: 1 year; __stripe_sid: 30 minutes |
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. OwnersPal’s own Website and app use no web beacons (sometimes called “tracking pixels” or “clear gifs”: tiny images that report when a page is viewed). The Meta Pixel and Google Ads tag that a business can add to a website OwnersPal hosts for it are described below; they load only under that website’s marketing-cookie rule.
Maps and videos on websites we host for businesses
A website OwnersPal hosts for a business can show an embedded Google map of the business’s location, and videos the business embeds from YouTube or Vimeo. They do not load when you open the page. Each one first shows a placeholder with a button, and your browser contacts Google (maps.google.com), YouTube (www.youtube-nocookie.com) or Vimeo (player.vimeo.com) only after you press that button. Only then does that company receive your IP address and information about your browser, and its content can read or set that company’s own cookies and similar storage. Your choice lasts for that page view only; we do not store it. Google, YouTube and Vimeo set and control these cookies under their own cookie and privacy policies; OwnersPal cannot read or delete them, and you can clear them in your browser’s settings. They never load on OwnersPal’s own Website.
Do you serve targeted advertising?
Only to measure OwnersPal’s own ads, and only if you agree. OwnersPal does not sell your personal information, shows no ads on this Website, and serves no ad-network tags or advertising web beacons for anyone else on it. While OwnersPal advertises itself on Meta or TikTok, this Website’s own consent banner also offers a “Marketing cookies” category, which stays off unless you switch it on. If you switch it on, OwnersPal’s own Meta Pixel and TikTok Pixel load on our home page and our sign-up page only — never on any other page of this Website, never in the signed-in app, never on a page whose address carries anything other than campaign tags, and never while your browser sends a Global Privacy Control signal. Each Pixel starts with its consent withheld (Meta’s consent “revoke” command, TikTok’s “holdConsent”) and is switched to granted, and sends its page view, only once its script has finished loading and Marketing cookies are still switched on at that moment. When an account is created on one of those pages, each Pixel sends one sign-up event (CompleteRegistration). The Pixels send the platform your IP address, browser and device information, the page you viewed and the page that referred you, and their cookie identifiers (listed above); their automatic event detection and automatic advanced matching are switched off, and OwnersPal gives them no email address, name, phone number or anything you type into a form. Some US state laws call this “sharing” personal information for cross-context behavioral advertising: you can opt out at any time with the “Do Not Sell or Share My Personal Information” link or “Cookie settings” in our footer, and a Global Privacy Control signal opts you out automatically. If you switch Marketing cookies off while one of those pages is open, the page immediately tells both Pixels to stop (Meta’s consent “revoke”, TikTok’s “revokeConsent”) and deletes their cookies listed above. When you leave those pages, the page also tells both Pixels to stop, so a Pixel still in your browser’s memory sends nothing from any other page. A choice made on a business website OwnersPal hosts never applies here. On the websites OwnersPal hosts for its business customers, exactly one cookie of OwnersPal’s own belongs to the marketing category: op_attr (a hosted business website can also load that business’s own Meta or Google Ads tag under the same rule, described below). It is never set on OwnersPal’s own marketing or app pages. It is set only on the websites OwnersPal hosts for its business customers (the /p/… pages and each business’s own web address, such as {business}.ownerspal.app), only after Marketing cookies have been switched on in the consent banner for the site you are visiting, and never while your browser sends a Global Privacy Control signal. It remembers which advert or link brought you to that business’s website — campaign identifiers such as gclid, fbclid and utm values, plus the page you landed on — and lasts 30 days. It is a first-party cookie: no third party receives it, and it is used for one purpose only — so that business can see which of its own campaigns led to a booking or enquiry you make on its website.
If you leave Marketing cookies switched off, or your browser sends Global Privacy Control, op_attr is simply never set and nothing about how you arrived is recorded. Marketing cookies on a business website count only when they are switched on for that business’s website itself. The choice you make in this Website’s own consent banner never applies to a business website, whether it is served at its own address (such as {business}.ownerspal.app) or as a /p/… page on ownerspal.app, and a choice made on one business’s website never applies to another. A business website can be reachable at more than one address (for example {business}.ownerspal.app, its own domain name, and that domain with “www.” in front); its marketing features run only at its main address — its own domain name without “www.” when it has one, otherwise its ownerspal.app address — so the choice made there is the one that applies to the whole website, and at its other addresses nothing is recorded or loaded. A business website shows its own cookie banner only when the business has connected a Meta or Google Ads account with conversion tracking; on a business website without one, Marketing cookies cannot be switched on and no attribution is recorded.
This is separate from the advertising features inside the OwnersPal product. When you use OwnersPal to run ads for your own business, those campaigns run in your own Meta, Google or TikTok advertising account, are billed to you directly by those platforms, and are governed by those platforms’ own terms and cookie practices — not by this Website’s cookies.
One exception applies on websites OwnersPal hosts for its business customers: if that business has connected its own Meta or Google Ads account, its own advertising tags load on its website under exactly the same rule as op_attr above (Marketing cookies switched on for that site, and no Global Privacy Control signal). Like op_attr, they load only at the website’s main address. Its Google Ads tag stores its cookies (names starting with _gcl_, such as _gcl_aw, _gcl_au and _gcl_gs) on that address only, plus a _gcl_ls entry in your browser’s local storage. Its Meta Pixel loads only when that main address is the business’s own domain name itself — never an ownerspal.app address or an address under another domain — because the Pixel places its _fbp and _fbc cookies on the highest-level domain your browser allows, which anywhere else would be shared with other websites; the Pixel runs with its automatic event detection switched off. Both tags send the platform your IP address, browser and device information, the page you viewed and the page that referred you, and their cookie identifiers, so the business can measure which of its adverts led to your visit or booking; if the business has turned on Meta’s automatic advanced matching or Google’s enhanced conversions in its own ad account, a tag may also send a hash of contact details you enter into the website’s forms. Their requests go to Meta’s and Google’s own servers (such as facebook.com, google.com, googleadservices.com, googletagmanager.com and doubleclick.net), so your browser also sends those companies the cookies they have set on their own domains, and they may set or update such cookies (Google, for example, names IDE and NID); OwnersPal cannot read or delete those cookies — they are governed by Meta’s and Google’s own cookie policies, and you can clear them in your browser settings. They are never OwnersPal’s own tags and never load on this Website. If the business has not connected an ad account, you leave Marketing cookies off, or your browser sends Global Privacy Control, nothing loads. When a tag first loads, the page notes in the op_conversion_tags_v1 local-storage entry (listed above) which of its identifiers were already in your browser, so that it only ever deletes identifiers the tags created. Each tag starts with its consent withheld — the Meta Pixel with its consent “revoke” command, the Google Ads tag with its ad_storage, analytics_storage, ad_user_data and ad_personalization consent “denied” — and is switched to granted, and sends its page view, only once its script has finished loading and Marketing cookies are still switched on for that website at that moment. If you switch Marketing cookies off for that website while one of its pages is open, the page immediately sends the Meta Pixel its consent “revoke” command, which stops it sending events, sets the Google Ads tag’s ad_storage, analytics_storage, ad_user_data and ad_personalization consent to “denied”, under which Google’s tag stops reading and writing its cookies, deletes the _fbp, _fbc and _gcl_ cookies and the _gcl_ local-storage entries those tags created at that address (never one that was already in your browser, and never a cookie another website set on a higher-level domain) and deletes op_attr, keeping the op_conversion_tags_v1 entry so that any of those identifiers a tag still writes afterwards can be deleted too; the same happens when the page next detects a Global Privacy Control signal. Neither tag loads on later visits unless you switch Marketing cookies back on for that website. Whenever you open any page of that website without Marketing cookies switched on for it at its main address — for example on a later visit after withdrawing, while your browser sends Global Privacy Control, after the business has disconnected its ad account, or at one of its other addresses — the page deletes whatever of those identifiers the tags created there on an earlier visit or page (including any a tag wrote after you switched Marketing cookies off), then the op_conversion_tags_v1 entry, and op_attr.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, pleaseprivacy@ownerspal.app or by post to